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Field Road Surgery

The Field Road Surgery

Field Road
Stainforth
Doncaster
DN7 5AF
Tel: 01302 841 202
Fax: 01302 351 725

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ONLINE SERVICES DURING COVID-19

 

WE CAN NOT ACCEPT ANY PAPER FORMS OR ID AT THE PRACTICE DURING THIS TIME.

 

PLEASE USE THE NHS APP TO REGISTER FOR ONLINE SERVICES.  THIS DOES NOT REQUIRE ID TO BE BROUGHT TO THE PRACTICE BUT HAS THE SAME FUNCTIONS.


 

 

 

On Line Appointments and Prescription Ordering

 

We are very pleased to be able to announce a new service for patients enabling you to book appointments on line and to re order repeat prescriptions. The service will be available 24/7 and we hope that patients who find it difficult to phone us during working hours will find the new service to be particularly useful.

 

The repeat prescription ordering service is available now, and the on line appointment booking service will be available from September.

 

Patients who want to use this service will need to complete a short form which is available from our reception desk at both surgeries.

 

Download application form for online services

 

Ordering Repeat Prescriptions

 

To ensure that we provide the best possible service to patients that will maintain patient confidentiality at all times we are having to make some changes to how patients can order their repeat prescriptions from the practice.

 

A number of patients come to our reception desk and ask the receptionist for a repeat prescription. This does not maintain patient confidentiality and we have been advised that we need to change this arrangement. Patients will now be asked to complete a short order form for their repeat prescription.

 

Also when patients ask for a repeat prescription this can cause significant delays for other patients in the queue to the reception desk whilst the receptionist has to access our computer system for prescribing information. If a request form is completed the receptionist can do this work at a time when we do not have patients in the queue.

 

There are a number of ways that patients can order repeat prescriptions:

 

  • By telephone to the repeat order line
  • By returning the form on the right hand side of the prescription
  • By mail with a stamped addressed envelope
  • By registering for access to SystmOnline

 

We hope that this gives patients a range of options to enable them to order their repeat prescriptions.

 

These changes will ensure that we don’t have as many queues at the reception desk, and enables all repeat prescription requests to be dealt with in a way that maintains consistency, accuracy and confidentiality.

 

 

Click the link below to SystmOnline log in page 

https://SystmOnline.tpp-uk.com

 

SystmOnline Help Guide for Patients click here

 

SystmOnline App

There is an app available for your iphone/ipad or mobile phone and tablet running the Android operating system.  This can be downloaded free from Apple's App Store and Google Play Store just search for SystmOnline.

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